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Thu, Nov 26, 2020 9:52 AM

Ssl certificate not trusted

Whenever I try to sign in to my wifi on a mobile device I get message SSL certificate not trusted message. What is going on.?

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Brand User
ATTHelp

Community Support

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145.2K Messages

2 months ago

We are happy to help, @Adinrich.

 

This is a browser message letting you know the website may not be safe. We have a few suggestions that may help you correct this.

  • Run an anti-virus or anti-malware scan on your computer. If you don't have anti-virus, check out our Internet Security Suite which may be free depending on your internet package.
  • Check your device and web browser's security settings in regard to the certificates and unsafe sites. Ensure that no block or filter has been turned on.

Do you receive an error on every device you connect to your Wi-Fi?

Let us know if this helps. We hope to hear back from you soon.

 

Ariel, AT&T Community Specialist

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