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Ricky1508's profile

Contributor

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3 Messages

Mon, Nov 3, 2014 3:13 AM

Split payment

If u pay half your internet bill with the spilt payment method will youtu Internet get terminated? How much can u pay a month to keep it from getting shut off if u can't afford the full amount?

Responses

Accepted Solution

Official Solution

ATTJulieCS

Former Employee

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1.1K Messages

7 y ago

Hello @Ricky1508 , you can visit make a payment arrangement for the answer to your question about payments!

mibrnsurg

Expert

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20.4K Messages

7 y ago


@Ricky1508 wrote:
If u pay half your internet bill with the spilt payment method will youtu Internet get terminated? How much can u pay a month to keep it from getting shut off if u can't afford the full amount?

The full amount, if you can't pay it all, get a cheaper (in your price range) lower tier or cancel it altogether.  Then go to your local library and hopefully get free internet. 😉

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

 

 

JefferMC

ACE - Expert

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21.8K Messages

7 y ago


@Ricky1508 wrote:
If u pay half your internet bill with the spilt payment method will youtu Internet get terminated? How much can u pay a month to keep it from getting shut off if u can't afford the full amount?

Even were you able to ascertain the magic amount that you could have on account and not be disconnected, that would only buy you one month, because you'd have to pay the whole bill for the next month, plus any late charge, just to stay at that amount due.

 

If it's a temporary situation, make a payment arrangement.  If worse than that, as was said above, reduce your service level.

 

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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3 Messages

7 y ago

I got charged $100 this month instead of my usual $40 bc my check got returned for some reason. I was just wanting to know if they would let me do a payment plan on it.

Sent from my iPhone
mibrnsurg

Expert

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20.4K Messages

7 y ago


@Ricky1508 wrote:
I got charged $100 this month instead of my usual $40 bc my check got returned for some reason. I was just wanting to know if they would let me do a payment plan on it.

Sent from my iPhone

Call and see what they say, 1-800-288-2020. 😉

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Contributor

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3 Messages

7 y ago

Ty I am gonna call just needed someone's opinion before I did bc the representatives always get confused when I ask questions. I don't know why but it gets frustrating

Sent from my iPhone
browndk26

ACE - Professor

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3.7K Messages

7 y ago

Can you pay the full amount in two payments? My wife makes partial payments twice a month but pays the full amount between the two. I get paid once a month so she pays part of the bill online from my paycheck and then pays the rest when she gets paid (every 2 weeks).

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

5 y ago

Split payment how does it work? I'm trying to do it thru the app with my phone. Is the payment automatically taken out of my card

Community Support

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6.7K Messages

5 y ago

Hi @JayJay1970,

 

If you are enrolled in auto-pay, the payment is automatically take. You can find more information here

 

-ATTU-verseCare 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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