AT&T Community Forums

Smart home manager app update new network name

I had to get a new modem from At&t. I have tried to update my new wifi network name and password. I even tried under my at&t account att.com. It isn't updating my network name. An I cant get a answer/help from chats or @ATTHelp. How can this be fixed? I cant keep track of data usage without it being updated.

Responses

Accepted Solution

Official Solution

ATTHelp

Community Support

•

221.2K Messages

1 year ago

We're happy to help with updating your Wi-Fi name, @Lane3526.

You can update your Wi-Fi information using the smart home manager or from a connected device. To update using the smart home manager:

Sign in to Smart Home Manager.
Select My Wi-Fi.
Choose Edit next to name or password.
Select X to clear existing info, then enter a new name or password.
Select Save.
Reconnect your devices with the updated network info.

Let us know if this helps or if you need further assistance.

Elmi, AT&T Community Specialist.

0

Lane3526

Smart home manager app update new network name

ATTHelp

Related Conversations

Did this help you?

Tags