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Stevenlighten's profile



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Sunday, August 5th, 2018 6:58 PM

Slow like dial up

My plan is for internet only.  I live on property owned by Time Warner, so it's not like it' not wired up.  Anyway, I pay $60 / month for 12MB service.  It is NEVER even that.  Ever.  It drops to 3 or 4 most of the time and falls out daily.  So sick of unplugging and re-plugging the router.  Have had techs come out.  The last told me that probably best to sack AT&T.  Been with the co. for over 5 years.  This is my just now speed test result.  I guess my question is, "HUH?  Does anyone else with an AT&T provider feel like they hear phone modems scream at them, and am I being robbed?  Retention, even, seems impotent.ATT Speed Test Results.JPG

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232.1K Messages

6 years ago

Hi @Stevenlighten!

We're always here to help! How many devices do you have connected? Is your connection wired or wireless?

Please feel free to access the AT&T Troubleshoot & Resolve tool to help with troubleshooting.

Let us know if you need anything else!

Yetty, AT&T Community Specialist.

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