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kcw1234's profile

New Member

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1 Message

Thu, Aug 25, 2022 2:39 AM

Sign up bonus reward scam?

I was recently roped into swtiching from my existing ISP to AT and T when I went to sign up for a wireless line. I was offered a $300 to swtich and told that I would be contacted within 6 weeks of initaiting and continuing service to recieve the reward. Its been 8 weeks and I haven't received anything by mail or email. Has anyone else had this experience?  Thanks
ATTHelp

Community Support

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204.1K Messages

3 months ago

Let's help get you pointed in the right direction, @kcw1234!

We suggest reaching out to our Rewards Center team for help with claiming your reward cards. They are equipped to help with this and can be reached by calling 800-288-9983.

Please feel free to reach back out if you need any help in the future. Thank you for contacting the AT&T Community Forums!

Lacey, AT&T Community Specialist 

New Member

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1 Message

2 months ago

This is a scam. They lead you to believe that you’ll receive your bonus in the mail. Make it impossible to connect with the right person. And then tell you that you are too late in trying to redeem your bonus and there is nothing you can do. It’s truly disgusting and I’m planning on terminating my wireless and internet I just signed up for in a few months.

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