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frascona's profile
frascona
#1 Star!
Helpful 1
10th stratosphere!

Tutor

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11 Messages

Fri, Mar 11, 2016 1:48 PM

Setup scan to email - SMTP settings

Primary SMTP Gateway:   outbound.att.net

Primary SMTP Gateway Port:   465

SMTP Timeout:   30

Reply Address:   ***@att.net

Use SSL/TLS:   Required

Device Userid:   ***@att.net

Device password:  ****

 

These are the settings I am using and it is failing.  I am sending from a Lexmark copier trying to scan to email.

ms_unicorn

Former Employee

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4.9K Messages

7 years ago

Hello, @frascona!

 

Thanks for posting. Were you able to get the correct settings to get this to scan to email? If not, please click here to send us a private message with your contact information, the best time to reach you, and a brief summary of the issue.

 

You can expect a reply within two business days. In the meantime, feel free to message me with any other questions or concerns!

 

-Mariana

frascona

Tutor

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11 Messages

7 years ago

Nope.

 

I ended up using settings from a different account.

Contributor

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2 Messages

3 years ago

I know I'm late but I had the same issue with this on a Lexmark printer. Had to use an android app to detect my smtp server. The configuration is identical to yours except the smtp server is: smtp.mail.att.net

Contributor

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2 Messages

3 years ago

I know it's been a while but I got it to work on a Lexmark printer and ATT's SMTP server. I decided to share this for anyone else who runs into the same issue.

 

Primary SMTP Gateway: smtp.mail.att.net

Primary SMTP Gateway Port:   465

SMTP Timeout:   30

Reply Address:   ***@att.net

Use SSL/TLS:   Required

Device Userid:   ***@att.net

Device password:  ****

_xyzzy_

Expert

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15K Messages

3 years ago

@agwarez 

FYI and FWIW the server into is documented here.  And like email client apps, these days it is recommended you use a secure mail key in place of the account password.  That's also mentioned in the server settings page.

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