Service and broadband lights blink red

HERE WE GO AGAIN!! with our monthly calling you guys everyday.then it will be ok for a week or two then we are right back on the phone with ypu guys.You would think for $50-$80 a month for internet (the bill is never the same for some reason) that it shouldnt just cut off all day every day...the red lights just keep blinking...broadband and service...I'm getting tired of this crap.All because of your service guys not fixing a problem in the main box by the road.I'm about ready to cancel my service...7 year customer.One of the largest and richest companies in the world have such horrible customer service is baffling