Scam in the name of new customer or when you move
I signed up for AT&T when offered for a $250 reward.
I got $50 reward and was told the rest of the reward will be after 3 months- when checked with them after 3 months they deny outrightly that there is no such reward program and they cannot help. A year later when I was switching houses again was promised $200 if I continued with AT&T but again things go the same way.
they rely on the presumption that people tend to forget in 3 months about the reward and also make the process to redemption so hard that a busy customer would be better off to let it go