My promotions have ended and my monthly fees have doubled. Called ATT this afternoon. The automated attendant informed me that the wait time was 1 minute. 25 minutes later I finally got to a representative. He was nice, but said that there was no promotions available. I requested to talk to a supervisor. He tried to find a supervisor but he said there was none available in the . I explained that Time Warner sent me a promotion with much faster internet and similar service for $90. The representative said he would have his supervisor call me on Monday? After 1 hour on the phone I got nowhere. I really do not want to leave ATT but it seems like they are no longer competitive and willing to work with you.