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Sat, Feb 8, 2020 3:22 PM

Problem with Copyright Tutorial?

I've tried a couple times to access the Copyright Infringment tutorial and was met with no success. It seems like this is a very common problem and I was wondering if anyone could help? I've tried everything I read on all the other posts and nothing has worked for me so far.

The image is what shows up when I try to access it. It also won't let me log in on that page no matter what I try.


Community Support


204.1K Messages

3 years ago

 We understand that you got the notification of Copyright.  @Caitlynowen25, help is on the way. Here is the direct link to the AT&T Copyright Page all you need to do is sign in(located on the upper right hand side). Then you will need to go through the steps.



  1. You might try a different browser
  2. Clear your cache and cookies
  3. Reset your browser
  4. Reboot the computer
  5. Make sure that your flash player(the video player on the computer) is up-to-date
  6. And the last step you can try on different device or computer.

If that doesn't work, there is something more that we can do. Please let us know.


Lafayette, AT&T Community Specialist

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