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LadySprinkles's profile

Contributor

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1 Message

Mon, Jun 16, 2014 3:52 AM

PLEASE HELP! How can I get AT&T to provide internet to my address?

I contacted AT&T over a year ago in hopes of receiving their services, only to find out that they do not offer services for my address. They mentioned that services should be available to me within 8-12 months, so I waited. I called back 2 weeks ago in hopes of finally being able to sign up for services, but again I was told that they were not available. I would like to know how could I get AT&T to provide at least high speed Internet to my location. I know they provide services near by; literally only a few houses down. Currently, the only provider for Internet or TV is Dish Network and they are charging me an arm and a leg. The Internet service is horrible, and I reach my max data usage within 2 weeks. Needless to say, I am extremely unsatisfied. I have even contact Comcast. For them to provide service I would have to pay some 30,000 to have the service lines reach me. Obviously I can not afford that. The funny thing is that both companies offer service near by, they skipped me and a few neighbors of mine, providing services on both ends of the street, and yet they will not come to my address. 

 

I know that I and many, if not all, of my neighbors would sign up for AT&T if it was available. How can I make this happen? Would writing to the company help or getting signatures from neighbors promising to sign up for services. Please any advice would help. I currently work from home and the Internet is crucial.

 

Thanks so much for your time,

Brittany

ms_unicorn

Former Employee

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4.9K Messages

7 y ago

Hello, LadySprinkles!

 

Thanks for posting. I'm so sorry to hear that we do not offer internet services in your area. We would be happy to help you explore some alternatives, so please click here to send us a private message.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana

Tutor

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6 Messages

4 y ago

Let me guess they never sent a message? Did it get resolved I doubt it.

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