Paying High Prices for Low Speeds
My grandparents and I have had at&t for over 3 years now. At first, we started off with U-verse and then we transitioned to just internet. I was unaware on how much they were spending on internet and noticed that our speeds were rather slow, so I took a speed test.
My grandparents pay nearly $70 every month for this speed. It’s honestly very disappointing and I feel because they’re unaware of their options, they’re being mistreated. My grandfather would rather stick to paying more than complaining, because that’s just how he is, but after showing him the test he realized that this is ridiculous.
Just as a comparison, I tested my data plan with Verizon, which I pay $50 a month for. I didn’t think it would be that much faster, but I knew it would be a little bit. These were the results:
It would be amazing if we could just get more than a sliver for what we pay for. On the ATT website it shows that for $40 you can get up to 100 megabytes, and we pay $25 more than that and get this. Please give feedback and let me know what we can do to get this sorted out.