New Member
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2 Messages
Owed money many times over.
I'm so tired of this so far I been ripped off at least 3 times , this last time was the worst. I cancelled my cable but kept my internet, I followed all their instructions, they charged a cancel fee which I paid . Yet they kept charging more than they were supposed to. I spoke to probably 8-12 people the last few months and said they would change it and reimburse me. So they said wait 1 month I waited and nothing happened, so I called they kept saying same thing and I would follow instructions they would say they will correct it and of coarse nothing happens. then not only after months of not doing anything they charged me for late payment and a fee to turn my net back on. It said online that I didn't pay bill after 1 month so I called again talked to 4 more people they admit it was their fault and said they would fix it all I wanted was the next month to fix bill and take off what they owed which thats what they said they would do . I work at home because of this coronavirus and had to pay these ridiculous prices or be out of a job and nobody there cares. I not only pay every month on time for almost 2 years but pay early usually and also have At&t cell I give them business and this is what I get I want to keep the service but if they can't fix this I'm done and do something about it. I wanna give them one more chance or I'm canceling my cell and my home internet. And I still haven't mentioned last year how they ripped me off and let that slide because the same kinda thing happened where I would call and call they would promise to fix issue and never did. This took so much of my time its disturbing such a huge company ripping working class people off especially at a time where its so hard to work because of this virus.
Constructive
Former Employee
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31.3K Messages
3 years ago
So you work from home but are out of a job?
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MiguelBustamante7711
New Member
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7 Messages
3 years ago
Oh man, I feel for you. I have no solutions, but just wanted you to know that you are not alone. Life is so difficult, companies are all about getting the money and leave customers hanging. The programs they set up to brag about in advertising are rarely functional, and the attitudes of the employees are deplorable. I just wanted to encourage you to not give up. For every problem, there is a solution, and it could just happen for you when you least expect it. Sincerely, a friend in Texas.
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