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Rojomonster's profile

Contributor

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2 Messages

Thu, Jul 25, 2019 9:52 PM

Official AT&T website and Android phone application SO SLOW!!!

Dear ATT,

 

I have been a loyal customer of ATTs for many years.  I have had both positive and negative experiences in that time, but generally they have been good.  What has been consistently terrible is the website and phone application.  Also, every ATT application for android (My ATT, Call Protect, etc) are also this way, glitchy, buggy and slow...  very slow.

 

Just the simple act of trying to make payment can take minutes and minutes of waiting for the page to load.  Forget about using the website for anything else, it's atrocious.

 

Software / website does not appear to be ATTs strong suit, but at the very least paying the bill should be seamless.

 

Best,

P

ATTHelp

Community Support

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204.2K Messages

3 years ago

Hey, @Rojomonster!

 

We'd be happy to help you run your applications smoothly!

 

Are you currently having issues with your internet? Do you have internet with us? Is this issue only happening on our website and app or others as well? We would also recommend reading up about Slow Browse & Website Issues.

 

Let us know if this helps!

 

Ramses, AT&T Community Specialist

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