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New Member

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1 Message

Friday, May 8th, 2020 2:08 AM

Not my account

I have an account in collection that was opened on March 11 2020. It's not my account, but it's in my name. What can I do?

Community Support

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231.3K Messages

4 years ago

Hey @Bubhenry12,

We understand that you have an account in your name that wasn't create by you. Don't worry, we can point you in the right direction.

How to report an unauthorized AT&T account or service. Please let us know if that helps.

 

Charles, AT&T Community Specialist

New Member

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1 Message

2 years ago

I have been notified through the mail by a collections agency regarding a Direct Tv account that is in my name, but was not created by me. Can someone please help me?

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