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cjallmon's profile

Contributor

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2 Messages

Wed, Nov 29, 2017 6:01 PM

Not Found The requested URL /UverseAccount.html was not found on this server.

Hello I am at work and I do have internet but some sites will not open and I receive this message (I have to space it differently because I am now receiving an error message here stating the HTML is invalid, oy) 

 

Not Found The requested URL ....UverseAccount was not found on this server) 

 

 

 

Please advise ASAP

 

Thank you!!! 

Tutor

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4 Messages

4 y ago

Any word ATT!  YOur customer service is terrible

ATTHelp

Community Support

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171.4K Messages

4 y ago

Hi @cjallmon,


Being able to have a fast and reliable internet connection is absolutely important! We definitely want to make sure you are provided with support. I would love to help!


Thank you for providing the error you receive. For us to better understand the situation, I would like to gather additional information on this matter. Since you have noticed this issue, have you attempted to use different web browsers? Are you attempting to access your Uverse account?


When it comes to experiencing issues with the website, we highly recommend clearing the cache and data within your browser settings. This will help a website receiving an error to run smoothly. 


If you continue to experience this issue, please send us a private message to @ATTHelp with your full name, account number, and best contact method. This way, we can both work together to ensure this gets taken care of.


Let us know if this works for you. I wish you an amazing rest of your day!


Vanessa, AT&T Community Specialist 



Contributor

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2 Messages

4 y ago

Thank you, I will let you know if it comes up again
ATTHelp

Community Support

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171.4K Messages

4 y ago

Good Morning @cjallmon,


It has been my pleasure! Please let us know if you have any other questions or concerns. We are always happy to provide additional support!


I wish you an amazing rest of your day!


Vanessa, AT&T Community Specialist 

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