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turn3john's profile



5 Messages

Monday, August 22nd, 2016 2:40 PM


I have an internet service account that I need moved to a new address.  The account is on the same street as my new address, which had the same service previously.  So I know that this new house is serviceable.  I just need AT&T to allow me to move the "grandfathered" DSL service that is 3 doors up from me to my new house.  Not sure why this has to be so difficult.  And if U-verse were an available option I would move to it in a heartbeat!  I cannot see how AT&T could, in good conscience, take away a customer's internet access without offering a reasonable alternative.


Please help me!!

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