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Haitham77's profile

New Member

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2 Messages

Saturday, December 3rd, 2022 1:39 AM

My account canceled ๐Ÿ˜ž

My account has been canceled ๐Ÿ˜ž  because I stopped  service due closed my office and lost .now I reopen again my office I would like reactivate but I surprised the bill over $280 . I didn't use service? How can I resolve it

ATTHelp

Community Support

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207.9K Messages

2 months ago

We'd be happy to take a look at your cancelled account and billing concerns, @Haitham77.

 

To assist you further, we would like you to join us in a direct message.

You can do this by checking in the DM inbox which is located next to the bell icon.

 

We are looking forward to working with you to get this resolved.

 

Latoya, AT&T Community Specialist

New Member

ย โ€ขย 

2 Messages

2 months ago

Thanks Laroya. However, I am not finding the bell nor the DM inbox.would you please send me the link or email me:

haitham-usa77@yahoo.com 

tonydi

ACE - Guru

ย โ€ขย 

9.6K Messages

2 months ago

@Haitham77   This is a PUBLIC forum so you probably don't want to post your email in here unless you enjoy getting more spam.  Click the 3 dot menu next to your post and use the Edit option to remove that.

If you've never been sent a DM here before, you won't see the icon until they send one. Plus you must be signed in to see it.

Then it will look like the pic below with a red strobe dot at the top of the forum page.  For reasons unknown, sometimes ATTHelp doesn't send the DM right away, so hang in there.

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