Corzine2009's profile

Contributor

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1 Message

Sat, Sep 23, 2017 3:07 PM

Logging into uverse app on firestick

I am able to login to uverse homepage on a desktop, mobile device and firestick's browser. I downloaded the uverse app on my amazon firestick and I am given an error message when logging in. Is the app not compatible with amazon firestick?

Community Support

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2.6K Messages

4 y ago

Hi @Corzine2009,



My apologies for the delay and the trouble you are having with the U-verse app on the Fire Stick. The app is supposed to work on the Stick and Fire TV. You may need to update the Fire Stick and/ or restore the defaults. Also, delete and reinstall the app. This may get you up and working. If the OS of the stick has been compromised, the U-verse app may not work. 

 

If this works, or not, please reply back. Also, if you have any other questions or concerns, feel free to search the forums using the search bar above. 

 

ChrisZ, AT&T Community Specialist 

 

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