Infoash's profile

Contributor

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1 Message

Saturday, November 16th, 2019 10:50 PM

Is AT&T Rewards Card a Bogus just to Lure New Customers ?

I initiated AT&T internet service with the promise of getting a $100 AT&T reward card. But I did not receive the reward card as promised. I contacted the Customer Support and Reward Center and was informed I would not be receiving the reward card because the 120 day threshold had expired.

When I initiated the service, I was not informed about the 120 day threshold period. I received monthly bills from AT&T, but I did not receive any correspondence related to the AT&T reward card.

I would like to know if the promise of an AT&T Reward Card is a bogus just to lure new customers ? Did AT&T has any intention of honoring the promise?

ATTHelp

Community Support

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207.2K Messages

3 years ago

Hello @Infoash,

 

We're happy to address your concern!

 

We recommend contacting us via chat or voice support for faster service. Just choose your product, and then scroll down to the chat live option for immediate support.

 

We always want to help in forums, but there can be a delay and don't want you to have to wait!

 

Please let us know if you have any other questions.

 

Aminah, AT&T Community Specialist

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