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Contributor

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3 Messages

Fri, Aug 30, 2019 7:52 PM

iPhone 6S not connecting to WiFi

Phone will not connect to AT&T home WiFi, has connected in the past. Phone does connect to other WiFi. I have other iOS devices which connect just fine. 

Responses

Accepted Solution

Official Solution

davemize

ACE - Professor

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1.6K Messages

7 months ago

Yes, it is. Unplug your gateway for 20 seconds and then reconnect; let us know what happens.

*** Let's Think >Inside< The Box - See The Orange Box At The Top ***

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
davemize

ACE - Professor

 • 

1.6K Messages

7 months ago

Have you tried restarting the phone by pressing and holding the Power and Home buttons until the screen blanks and Apple logo appears?

*** Let's Think >Inside< The Box - See The Orange Box At The Top ***

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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3 Messages

7 months ago

Yes and I have also cleared network settings on the phone. I will reboot
the server/modem next. Strange that every other device works at home and
this phone works on all other networks.

Contributor

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3 Messages

7 months ago

It’s all good now and faster than it ever was. Thanks all.
davemize

ACE - Professor

 • 

1.6K Messages

7 months ago

Glad it's working for you again.

*** Let's Think >Inside< The Box - See The Orange Box At The Top ***

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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