Internet discount due to Hurricane Ida
Due to Hurricane Ida, I was under a mandatory evacuation beginning 8/28/2021. I couldn’t return to my home until electricity and water was restored which didn’t occur until 9/18/21. My AT&T bill for this period was auto drafted and paid in full for the period that my power was not restored and AT&T internet was also down due to Hurricane damages. Why didn’t AT&T credit my account for the period of when my internet was down or until their internet was repaired?