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Contributor

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3 Messages

Fri, Jan 25, 2019 1:00 AM

Internet Billing

Hi!

I got AT&T internet installed on Monday, January 21st. I was told that after it was installed, I would be charged on my Auto Pay. I was wondering when I was going to be deducted since it still hasn't charged my account yet.

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Accepted Solution

Official Solution

Brand User
ATTHelp

Administrator

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112.6K Messages

a year ago

Hi @laa1214

 

You can find your monthly due date on the statement in the top right corner in a colorful circle.

 

We hope this information helps!

 

Aminah, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Brand User
ATTHelp

Administrator

 • 

112.6K Messages

a year ago

Hi @laa1214,

We're here to help. Your first full month of service is billed in advance. You can expect to see your next bill will be charged next month. Check out the link for more information.

Dee, AT&T Community Specialist

 

 

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Brand User
ATTHelp

Administrator

 • 

112.6K Messages

a year ago

Hi @laa1214,

We're here to help. Your first full month of service is billed in advance. You can expect to see your next bill will be charged next month. Check out the link for more information.

 

Dee, AT&T Community Specialist

 

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

3 Messages

a year ago

I just received my first bill that says January 21-February 21. I enrolled in Auto Pay and would like to know what date that will be coming out of my account.

Brand User
ATTHelp

Administrator

 • 

112.6K Messages

a year ago

Hi @laa1214!

No worries, we've got you covered! Your AutoPay automatically deducts funds from your chosen payment method(bank account or credit card) about two days before the bill due date and applies them to the account.

Let us know if you need anything else!

Yetty, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

3 Messages

a year ago

Thank you, but I just need to know when my bill due date is. That what I'm confused about.

Contributor

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1 Message

a year ago

I want to pay my internet bill

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