If I cancel my at&t internet, can I still keep my att.net email?

Thanks for reaching out to us @ChurchSecy2014 and we'd be happy to answer your question about keeping your email account. 

Yes, you will be able to keep your email as long as your account is in good standing. If there is a balance owed on the AT&T internet account, you will lose access to the email until it is resolved. We have more information on keeping your email after cancelling your AT&T service which is called a free email. 

Please let us know if you have any further questions. 

Robert, AT&T Community Specialist

Yes you can keep your email as long as you cancel your internet in good standing 

I forgot to mention that the account that our church has is a small business account and the internet (with wi-fi), email, and phone are bundled. I was told that for that reason, we are unable to keep our email if we cancel our internet. But, I guess that's okay. It sure does cost a lot, though. But, thank you for your replies. Thank you, again!

It is our pleasure, ChurchSecy2014.

Another recommendation that we have is to make sure that you have updated your recovery options. Here is how you can set up text messages for password resets: 

1. Go to Profile and sign in with your AT&T Mail address and password.
2. Select Sign-in info.
3. Scroll to My linked accounts and select Manage email.
4. Select Edit user information.
5. Enter your wireless number and check Use this number to reset your password.
6. Select Save Changes.
7. Complete any final steps sent to your wireless number within 24 hours. Text message rates and other charges may apply if you don’t have an AT&T Wireless number. Check with your plan and provider.

If you have any further questions, you can always reach out to us on our forum. We will gladly assist you.

Thank you for contacting AT&T Community Forums!

Aaron, AT&T Community Specialist

I appreciate y'all's help on this issue, however I also forgot to mention that we had DSL which costs a lot more than wireless internet. But we did get this resolved for our church and it saved us a bundle of $$$. We have a small business account, I believe, in addition to a bundled plan. Our account plan includes internet, landline phone, and email. I would like to accept your solutions as an accepted solution but it doesn't apply to our situation. But again, I appreciate y'all trying to help.