W

New Member

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1 Message

Tuesday, July 28th, 2020 4:29 PM

ID not authorized (AT&T Copyright Tutorial)

Hello, 

When I attempt to log into the Copyright Infringement Tutorial portal I get an error message that says my ID is not authorized. How can I log in? I need to complete this to avoid losing my service. 

 

 

Community Support

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230.7K Messages

4 years ago

We can help you sign in, @woodwill.

Are you having any trouble signing into your account on att.com?

Also, make sure you're using your member ID for your internet services. The member ID is going to look like an AT&T email, which you should have made when you were registering your service.

We also recommend using a different browser, which may provide a better experience.

Let us know if this helps!

John, AT&T Community Specialist

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