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hillpounder's profile



1 Message

Wednesday, August 13th, 2014 5:24 PM

I would like (need) Internet, Please!

I've been trying to get Internet installed at my house for over a year now.  On a weekly basis, I chat with customer support and its the same answers: sign up for updates regarding Internet in your area (I've have not received any emails regarding any type of status), purchased an hotspot device a few months ago and its getting really expensive. 


I live in the middle of our street and the folks (30-40 houses) to the West of me have Internet whereas the people who live East of us (15-20 houses) have no Internet.


Wife and I have mobile devices, landlines, and DSL (at prior address) for over 15 years as a ATT customer.


Can someone help us aquire Internet service?  What do we need to do?  Who to contact?  I am getting pretty tired of "waiting for things to happen".  And you maybe able to get those people who don't have Internet service as potential customers!


Thank you!



Former Community Manager


10.4K Messages

9 years ago


Hello hillpounder,


AT&T has ended it's DSL expansion few years ago, and the only new service that may possibly be offered in your area in the future is U-verse (4G wireless can be the best option in some cases). You can sign up for the U-verse availability notification here. Do you know if any surrounding areas have U-verse?


Thank you,


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