ericware's profile



1 Message

Tuesday, July 17th, 2018 12:10 AM

I have been lied to over and over again

I have internet service with att I called Saturday because the power to my modem stop working was told someone would be here to between 4 and 8 p.m. but no one showed so I asked to file a complaint I was told it's no department for that all call are recorded so I know that's a lie I have been without internet for 3 days and counting if I can't file a complaint I'd rather cancel my account 

Community Support


229.4K Messages

6 years ago

Hello @ericware,


 We understand that a missed technician appointment can be very frustrating. In order for us to further assist you we will need some more account specific information. I am sending you a private message to help in this matter. Please check your forums private message by clicking the envelope in the top right section of this page or click Forums Inbox. Locate the PM from @ATTHelp and reply to my message with the requested account details. I will be looking forward to your response.


James C., AT&T Community Specialist

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