naviondave's profile

New Member

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1 Message

Wednesday, November 2nd, 2022 4:20 PM

I cancelled but no email confirmation after 2 days-now I see another bill

I cancelled my internet on Oct 31. have cencellation number. I have received no emails confirming the cancellation, as I was told by representative on the phone. Now I see a new bill for November. I tried to call but no luck. How can I confirm that I am going to receive the bill credit that representative gave and I will not be continued to be billed for service?

Thank you.

ATTHelp

Community Support

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207.4K Messages

3 months ago

We can look into your cancellation and billing inquiry, naviondave.

 

We'll be sending you a Direct Message. Look for the chat icon in the upper right corner of the page.

 

Aminah, AT&T Community Specialist

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