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1 Message

Sat, Aug 18, 2018 10:37 PM

how to get a new ip address

How can I get new IP address?


Accepted Solution

Official Solution


ACE - Expert


15K Messages

2 years ago

You don't.  The "dynamic" IP address you were assigned is more or less fixed.  However you can purchase a block of static IPs.


About Static IP addresses

Static IP Addresses

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
my thoughts



15.7K Messages

2 years ago

Sometimes,  very rarely, will receive a different IP address on software update, reboot and when gateway is replaced.


The only sure way is a port swap, only allowed when port is tested bad.

OR cancelling your account and signing up as a new customer with new install, new ban number and new gateway.

You are responsible for returning the original gateway to ATT via UPS or FedEx.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member


11 Messages

2 days ago

Does this apply to fiber?  

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