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New Member

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2 Messages

Mon, Jan 25, 2021 12:38 AM

how to access my sbcglobal.net email.

I have been trying for 4 hours now trying to get access to my sbcglobal.net email.  I have a validation code that I just got and for the life of my can't get to the right location (per instructions in letter) to add it  This is the stupidest website I've ever used.  It keeps going round and round to the same site.  I'm tired of this.  You can't answer me thru my cause I can't get to the fricking emails.  Call me.  My cell number (hopefully) was added several times to numerous pages in the AT&T site.  By the way,  your selections below don't even have AT&T Community forums.

Betty (edited per community guidelines)

Responses

New Member

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1 Message

3 m ago

My wife has the same problem for the last 4 days and AT&T support has been a total joke.  I can't get through to these clowns that the problam is on thier end.  The first tech level guy on Thursday but he told me he had a memo saying there was a problem with Yahoo.  Them today we got the same guy (after dealing with a number of know nothings) and he remmemdered the Thursday session and tried numerous things with no solution.  He told me he was escalating and they would call back in a couple of hours.  That was 4 hours ago and I'm not holding my breath.  AT&T is terrible as is every other company i can think of they have all outsourcing to the Philippines or India, althouh India is the best othe two.

New Member

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8 Messages

3 m ago

I had the same problem.  I called 2-855-920-0146 & spoke with Ron.  Best customer service!  He knew exactly what to do.  I had an ATT.com account.  He reset the password for that account.  Voila! I could log into my sbcglobal.net e-mail account on ATT.net 

New Member

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8 Messages

3 m ago

Sorry, 1-855-920-0146

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