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1 Message

Tue, Aug 13, 2019 6:41 PM

how do i pay an old 4+ years outstanding bill?



Any help apprecfiated.  In 2014 I suddenly became seriously ill and moved to my sister's care in CA (from Stockbridge Ga).  I didn't realize I had an outstanding bill.  Eventually I'm sure it went to collections.  Though I'm still in CA I wanted to set up home security.  I just found out there is a sizeable outstanding balance with AT&T but Xfinity was unable to get this straightened out.  I'm happy to pay the outstanding but how do I find out the how &  where?


Brand User

Community Support


127.6K Messages

a year ago

Hello @cbarnettesq1,

We understand you have a question about paying a old bill. Don't worry we can help get you pointed in the right direction.

With your bill being old as it is, you would need to contact our collections department, which can be reached at 1.800.947.5096. to get assistance with outstanding bill.

Please let us know if that helps.

Charles, AT&T Community Specialist


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