ComputerLess's profile



1 Message

Saturday, August 1st, 2015 6:52 AM

How do I cancel my DSL service?

Need to cancel my DSL service.  Don't have a working computer at home anymore, so we are constantly paying for a service we can't even use. 


Tried calling.  Stuck on hold for 25 min. until the phone (landline) went dead.  Have been trying to find a way to cancel service online (on a public computer, of course).  So far haven't been able to find the right page to cancle service. The only one it will allow me to accsess is specifically for U-verse.  


I just need to cancel DSL.  Internet doesn't do you any good when you don't have any working devices at home to use it with.   

Accepted Solution

Official Solution



869 Messages

8 years ago

If you would like to remove, downgrade, or cancel existing AT&T DSL High Speed Internet services, please refer to Cancel AT&T services for assistance.

Former Community Manager


10.4K Messages

9 years ago

Hello @ComputerLess


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1 Message

7 years ago

Just today, II'm still on the phone for 1 hr 4 min, attempting to cancel my service.  Went to a ATT location and they could not cancel my service.  I have been transferred to 5 different phone numbers which include 2 technical repair areas.

Why are they lacking in training??  How do I cancel my DSL internet service.....not one person can help me!!! 

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