How can I get fee based internet support?
I recently ordered a static IP address and all I have is the address itself. I need to know the subnet mask and gateway address too. I would like to know if I can put my equipment on the other side of a router as well and how I would setup the subnet for that.
I can't even speak to a person at the 800.288.2020 number. They say my equipment is working fine and due to heavy call volume and covid I need to use the online tools. The online info on static IP says to call AT&T. So you can see the problem...
I would pay somebody and see some stuff on the att site about fee based support but I don't know how to get it?
Thanks in advance for any suggestions!