C

New Member

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3 Messages

Friday, March 20th, 2020 6:30 PM

Getting in contact with an employee

I need to get in contact with an employee to transfer service or cancel my service.

Tutor

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9 Messages

3 years ago

good luck I have been on hold with fraud waiting for over 50 mins now

New Member

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3 Messages

its ridiculous

Constructive

Former Employee

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30.7K Messages

they are running on a skeleton crew

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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