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Thu, Apr 2, 2020 3:54 AM

Fixed Wireless Router has my wrong zip code, so I don't get correct local networks.

I had cable internet with Roku and Hulu Live. I received correct local networks. We changed internet to AT&T Fixed Wireless Internet. Hulu would not work with Fixed Wireless so I changed to FuboTV (still through our Roku). We get local stations from Houston (over 200 miles away) instead of ours. Fubo has our correct zip code. Roku we've had and it doesn't care anyway lol. So the only thing that has changed is the new router for the Fixed Wireless Internet. I do a location check through Fubo and it shows the zip code as a Houston zip. My wife already had an account for her cell phone through AT&T and so they've had our correct zip code, so it has to be the router is the culprit. How does this get fixed?!?!?!?!

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Brand User
ATTHelp

New Member

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121.1K Messages

2 months ago

Let's see if we can get you back to watching your favorite shows, @mfoudy58.

 

We recommend that you reset your Broadband. You can do this by accessing your gateway's interface, going to settings, diagnostics, and then resets

 

Let us know if this works.

 

Marc, AT&T Community Specialist

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