New Member


1 Message

Monday, March 23rd, 2020 8:20 PM


I can't get into my email. When I sign in, I put in my email address but it won't let me enter my password. Instead it wants me to make a new password. When I do that, it doesn't accept. It just keeps wanting me to change my password. I have a password & it has always worked before. I need to get to my email as new emails come in constantly. Please help me to get to my email.

Community Support


229.8K Messages

4 years ago

Hi @Sandee47!



Thank you so much for reaching out to AT&T Community and Forums. I understand how frustrating this can be for you and we're here to help.



We have an article on email not working. This article has information on how to solve password issues and much more.




Please let us know if this helps, or if you have any further questions or





Elmi, AT&T Community Specialist.

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