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dkdillon's profile



1 Message

Friday, February 8th, 2019 6:12 PM

EMail subaccounts and main email account

I went into my account and set up a new email for my husband with a different password it is showing as one of my sub accounts however the problem is when I sign in using his email info yahoo/att it goes into my email ...I cant get into his so now both email addresses take us to my account and they are difffrnt mine is the main one and his is a subaccount


Community Support


214.9K Messages

4 years ago

Hey @dkdillon,


Let's figure this out together!


Have you tried signing in on a different browser or device? It could be a conflict with your browser cookies/cache and the site, so I would advise you clear them just for good measure.


Let us know if that helped!


Rury, AT&T Community Specialist

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