Is there a DSL outage in North Carolina? Mine has been out for a few days.
I would try to sign into my account to troubleshoot and resolve the problem, but according to AT&T's troubleshoot and resolve page, I do not have a DSL account, even though my account info clearly states I do, and have scheduled automatic payments for my account.
I've tried the normal "turn it off and on again, check the connections" procedures, still no luck.
Also, when checking this period's usage, I get the error: We are sorry, but we are unable to display your Internet usage at this time.Please try again later. (USG_BBUP_300)
So I am being billed for service, even though 1. I have not had service for several days, 2. AT&T can't tell whether or not I actually have an account, and 3. AT&T is unable to track how much bandwidth I am using? Or am I missing something?