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Contributor

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1 Message

Fri, Jul 20, 2018 5:39 PM

DSL Light on but Internet Drops Daily

I am new AT&T and I am experiencing a continuous internet drop out and sometimes it doesn't work for more than an hour or so. Account #[edited for privacy – please do not post personal information]. I am using U Verse wireless internet has never worked properly at my house. Sometimes it's fine and sometimes it totally disconnect from all WIFI devices like TV, phones. Please don't make me regret for switching from Spectrum to AT&T. Help me in resolving by sending an technician ASAP. Thank you. 

Responses

Contributor

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1 Message

2 years ago

Me too. Service goes off every night from about 9:00 pm to 12:00 am.

JefferMC

ACE - Expert

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17.6K Messages

2 years ago

@naveen8838, you have made a post an a public forum provided for AT&T users to communicate with other AT&T users. You should not post your full name or any identifying or private information such as your account number in such a forum. While AT&T employees do look at forum posts from time to time, you should have no expectation that any particular action will come from such a post (e.g. no tech will be scheduled).

You should instead AT&T customer service team at 1-800-288-2020 to help you resolve your request.

 

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