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Contributor

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1 Message

Sun, Jun 9, 2019 12:57 AM

Devices Won’t Stay Connected to Wifi

My internet is on, though none of my devices will stay connected to the WiFi. Keep having to log back in to WiFi on all devices. Is there a way I can fix this?

Responses

Brand User
ATTHelp

Administrator

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114K Messages

10 months ago

Hello @ashowels93,

I can understand how frustrating that can be, so let's see what we can do.
Can you clarify what you mean when you say your devices won't stay connected?
How often do they disconnect and when did this issue start?
Have you tried any troubleshooting like resetting your router?
Please let us know so we can work to get your issue resolved.

Mihai AT&T Community Specialist

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New Member

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1 Message

2 months ago

I am having the same issue. My computer gets disconnected from the Wi-Fi constantly and I have to reset the router. This happens multiple times a day even though the lights on the router are all green. And if my main computer gets disconnected from the Wi-Fi, none of my other devices (phones/tablets) will work either. We've had multiple technicians come out, and none of them have fixed this issue.

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