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Mon, Mar 11, 2019 4:31 PM

Data usage did not update

Internet data usage stopped updating on Saturday. It was 240.5. This is Monday and still 240.5. 

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ATTHelp

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124.5K Messages

a year ago

Hello @Tonypal1,

 

Thank you for reaching out on the forums, we're here to help! Can you let us know where it is you are viewing the data usage? Are you using the AT&T Smart Home manager app or MyAT&T?

 

AT&T Smart Home Manager app should display your data usage in real time so if you have not checked it out yet please use the link above. We hope this helps!

 

James C., AT&T Community Specialist

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