New Member
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2 Messages
Copyright Infringement program
So, I've been notified TWICE now about copyright infringement. I think this is from my girlfriend's son. I cannot bar him from using the computer...
But my complaint is with the program itself. I'm told to login and go to att.com/copyright-infringement to acknowledge that I have received this alert. But when I do that there is absolutely nowhere that I can acknowledge it. Everything ends up a dead end!
These notifications came as and email first, but now they're coming as letters in my mailbox. Worse, there is no way to communicate directly with this department. When you click on the contact link you are directed to the ordinary service links, but nothing about this copyright infringement program.
I suppose if this ends my service I'll just go somewhere else --- I am VERY unimpressed with AT&T's web presence. They've been around for a while, they have no excuse.
tonydi
ACE - Guru
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9.9K Messages
8 months ago
This situation keeps coming up in here over and over, literally for years.
My sense is that despite what they claim, AT&T does absolutely nothing after they send the scary notices. I base that on the fact that A) that link never gets fixed and B) not a single soul has ever come back in here to scream about being disconnected because of AT&T's incompetence at running a website.
You're spot on....there's no excuse.
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julius_mulius
New Member
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2 Messages
8 months ago
Thanks for the response. Sort of what I figured, but wasn't sure.
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ATTHelp
Community Support
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210.4K Messages
8 months ago
We're happy to help with the copyright infringement alert, @julius_mulius.
You can find out more information about copyright infringement and what steps to take. Go to the acknowledge alert tab to view and acknowledge alert. Other things you can try include:
Try these and let us know if it works.
Elmi, AT&T Community Specialist
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