Copyright infringement notice
Last Wednesday I received a 5th copyright infringement email. I thought I'd taken care of this issue w/ the 4th notice but apparently not! Trust me, the guilty party knows full well what she did NOW!! Just like the last time, the email says I have to take a copyright infringement tutorial by a certain date or my internet may be limited. But I can't access the tutorial! I click the link on the email & that lands you on a website w/ a tab for the tutorial. When you click the tab, it asks you to login. When I do, I get a server error. Check back later. Same result , no matter what I do. I spent days- many MANY hours on the phone, 10 different customer service/ tech support people. No one could fix/ figure it out. They finally gave up & told me it was fine. Well. Here we go again! I tried all the things we tried last time: clearing caches& cookies, turning device/ router off/on, use different browsers/ devices, use someone else's wireless/device, change password, get new email account, etc. ENDLESS LOOP!!! It's a nightmare. Please help! I'm at my wits end here!