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1 Message

Sun, Aug 5, 2018 7:25 PM

Connecting to my att network...

I am trying to connect to the internet so i can connect to my att network.  when the system was installed, the router and wireless gateway was installed next to the tv.  Help!!

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_xyzzy_

ACE - Expert

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15K Messages

2 years ago

Wired devices connect to the gateway via ethernet cables plugged into any of the gateway's 4 yellow ethernet ports.

 

Wifi devices access the gateway's wifi using the gateway's ssid (network name) and password.  That info is pasted on a label stuck to the side of your gateway.

 

You may or may not have to set the DNS in your devices.  Some suggested DNSs are OpenDNS (208.67.222.222, 208.67.220.220) or google DNS (8.8.8.8, 8.8.4.4).

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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14.2K Messages

2 years ago


@nanlcat1955 wrote:

I am trying to connect to the internet so i can connect to my att network.  when the system was installed, the router and wireless gateway was installed next to the tv.  Help!!


The gateway's proximity to your TV has no bearing on the ability to connect to the internet. 

**** I don't know what you want me to tell you. ****

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.