Clerical error preventing me from moving service
The employees I've been connected to over the phone have either been too confused by my issue or don't care enough to help and I'd like some information as to what I could do to fix it. I'll summarize after explaining myself.
For one reason or another, scores of people have been unable to get my address right. Two years ago I signed up for AT&T and repeatedly confirmed my address with the agent that signed me up. Unsurprisingly, the technician that was sent for me went to the wrong address. Rather than start over for the third time (wasn't the first time I had to re-order) I called him down to the correct place and he set my service up. Now what I didn't realize was that my service address had remained incorrect this whole time despite my mailing address being right. Through coincidence now I'm set to move into the unit that my service address is set and that's caused TONS of issues.
Basically: My service is in A but my service address is B. I'm moving into B and need my service address corrected to A so I can successfully transfer my service to B. I've never had a single good experience with ISP call centers and they cause me serious anxiety to even think about. Unless it's a person of higher position, I don't want any call center numbers.