J

New Member

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2 Messages

Wednesday, May 27th, 2020 11:38 PM

Closed

CARE CODE: 205.2 [LU003] message

I have had a problem with my email since changing my password on May 25, 2020, I have to log in with user name and password every time I want to view my account. i have checked stay logged in for 2 weeks. Now today, I was locked out for too many attempts to log in. I was on the phone with AT&T for 30 minutes and was told my account was unlocked and I should wait an hour and try again. I waited for an hour and half and I'm still getting the message. Any help??

This conversation has been merged. Please refer the main conversation:

Care Code: 205.2 [LU003]

New Member

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2 Messages

4 years ago

I am experiencing the same issue. I have tried multiple browsers and still get the error.   If you look at the URL it says that the account is "HARD LOCKED".  I am not sure what that means, but this is definitely an AT&T issue.  I am using a SBCGLOBAL address.  (It is not listed at the sub accounts screen https://www.att.com/olam/manageSubViewTab.myworld?actionEvent=redirectToManageSub )

 

There have been too many failed sign in attempts. To get help, please visit att.com/myatt and use Forgot user ID or Forgot password links.

CARE CODE: 205.2 [LU003]

 

dynamic/iamLRR/LrrController?IAM_OP=login&error=ID_HARD_LOCKED&error_description=205.2&errorCode=205.2&appName=m40842 

New Member

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2 Messages

4 years ago

I have been experiencing this problems for months now.   Every so many months it does not take my password and suggest to change it.  It is the same error massage as above.  I all ATT (Edited per community guidelines)ers and they don't help.  Mine is a business account and I loose business over not been able to access my email.  Lets prosecute

(edited)

Contributor

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5 Messages

4 years ago

I have started experiencing this exact same problem for the past 3 days. I have tried clearing my cookies and recent history, changing web browsers, changing computers, etc. Nothing works.

I spent 3 hours on the phone with ATT about a different issue, and the agent reset my password and gave me a temporary password which worked but would not let me into my account to change to a permanent password or to set up backup security contact information.

I was relieved that I can at least access my email through my iphone, but I need to be able to access my email from my computer.

New Member

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2 Messages

4 years ago

I have a bellsouth.net email and AT&T continues to want my phone number or account number, neither of which I have because I don't have an account with them.  I have been unable to get into my email account for at least a month.  When I try to hit the Forgotten Password link it just buffers non-stop until it finally times out.  Any and all help would be greatly appreciated.  

 

New Member

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2 Messages

4 years ago

Same problem as everyone else for weeks. Still nothing has worked.  Any updates before i spend 2 hours on the phone ???

New Member

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3 Messages

4 years ago

If you are getting this error code, it's best to just realize you're screwed. If you have 5 or 6 hours to waste call Tech Support. They will transfer you around until someone hangs up on you. Let me assure you they are absolutely clueless. The only way I can see around this problem is to cancel DirecTv.

 

New Member

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4 Messages

4 years ago

I still have access to the original login link from AT&T before they changed it to https://currently.att.yahoo.com/ I have had and still have the same issues as everyone else. I click the link to sign in to my email account with my att.net email (that I have had for several years) and it tells me "There have been too many failed sign in attempts. To get help, please use Forgot user ID or Forgot password links.".  I know this is not true. 

 

I use a password manager program called Keeper that saves usernames, passwords, & the website address to make logins easier.  The website address that I have saved and that still currently works to get into my email is https://loginprodx.att.net/commonLogin/igate_edam/controller.do?TAM_OP=login&USERNAME=unauthenticated&ERROR_CODE=0x00000000&ERROR_TEXT=HPDBA0521I%20%20%20Successful%20completion&METHOD=GET&URL=%2FFIM%2Fsps%2FATTidp%2Fsaml20%2Flogininitial%3FRequestBinding%3DHTTPPost%26PartnerId%3Dhttps%253A%252F%252Flogin.yahoo.com%252Fsaml%252F2.0%252Fatt%26.lang%3Den-US%26Target%3Dhttps%253A%252F%252Fcurrently.att.yahoo.com%252F%3Ftucd567%3Dw&REFERER=https%3A%2F%2Fcurrently.att.yahoo.com%2F&HOSTNAME=loginprodx.att.net&AUTHNLEVEL=&FAILREASON=&PROTOCOL=https&OLDSESSION=

It is long and ridiculous but it works. It looks like this 

(edited)

New Member

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6 Messages

4 years ago

Thank you Shtohryn!  I was looking at all of these posts feeling hopeless and thinking I won't even bother calling Yahoo or AT&T but then this last post (yours!) and the link WORK!  I've had the same problems as everyone else. Sign in to Yahoo, it takes me to AT&T sign in. Then I get the CARE CODE 205.2 too many failed attempts message. I select forgot password, go through the process of security questions and new password. Try it again, and the cycle starts all over.  This is on both laptops (however my mobile if fine). Was ready to give up and start using my gmail acct. as primary. But your link worked, hope it continues, thanks again! This was worth the effort. Have been dealing with this for weeks.

New Member

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4 Messages

4 years ago

I logged into my account and tried resetting my password. After many failed attempts it kicked me out for 24 hours. Even after I did the temporary passwords and everything. It gave me different care codes. I tried everything that all the forums and chats have said and nothing has worked. I believe this is an At&T issue. 

Contributor

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10 Messages

4 years ago

I’m having the same issue since yesterday.  My Microsoft account was hacked into so I assumed these were related and they were trying to get into my email as well, but now I’m thinking this is an AT&T problem.  I also can’t access the security page on Yahoo to set up 2 factor authorization.

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