Cant connect to a specific server from my home network
I use a cloud based software that requires I connect to a specific server. But when I try to connect I get an "unable to connect to server" message. I am not having any other online problems and I've already tried restarting my gateway and rebooting my computer and trying different browsers. The problem remains.
When I contacted the software's technical support, they said the problem is likely with my ISP. Here's the text of what the support rep said:
"For technical reasons we are using another domain, which is just a mirror of syndlab.com for redirects from Facebook. And it seems that that mirror site is not available from your network for some reason.
You can test that easily by visiting it. The following link https://auto-serp.com should display exactly what you see on syndlab.com.
If it does work, then it was a temporary issue and you should retry adding your Pages. And if it doesn't work for you, then there is some issue with your ISP, which is preventing you from connecting to that domain.
To make sure that that domain is currently available globally click here: https://www.isitdownrightnow.com/auto-serp.com.html"
I've tried contacting AT&T for help but keep getting nothing but chatbots and troubleshooting apps. But my problem requires human involvement to fix. So here I am. If you have any info that could help out, I'd love to hear it.