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daCapitan's profile

Teacher

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25 Messages

Saturday, December 10th, 2016 5:57 PM

Cannot change SMTP password

I keep changing my att password, but it does not update my SMTP password.  How do I actually change my SMTP/email password?

 

 

Community Support

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232.1K Messages

7 years ago

Hi @daCapitan,

 

Are you trying to update the password on Outlook itself or is the password itself not updating? 

 

-ATTU-verseCare

Teacher

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25 Messages

7 years ago

I want the password I use in outlook to be updated. For some reason, on multiple computers, it still only accepts old password.

Community Support

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232.1K Messages

7 years ago

Hi,

 

You will have to update it in your outlook settings. Let us know what version of outlook you have and we can guide you through it. Also, this article may help guide you through it. It gives you all the steps on setting it up, but you can ignore everything besides the password setup.

 

-ATTU-verseCare

Teacher

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25 Messages

7 years ago

I did update it in outlook. That's the point. It won't accept the New password in ANY email program, only the old one.

Community Support

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232.1K Messages

7 years ago

You may want to try resetting the password once again and testing to see if you can login through the online mail portal. If you have linked accounts, it should update as well, but may take a short period of time.

 

-ATTU-verseCare

Teacher

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25 Messages

7 years ago

I reset it three times. It doesn't change the SMTP one for some reason.

Teacher

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25 Messages

7 years ago

I just changed it again, and it changes my login through the website, but not my SMTP One.

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