dmminter's profile



1 Message

Friday, April 7th, 2017 1:03 PM

can service be suspended temporarily with no penalty?

can i temporarily suspend my internet service?  without having to pay an early termination fee?   Moving with a temporary address in between.


Accepted Solution

Official Solution

Community Support


229.9K Messages

7 years ago

Hi @dmminter,


You can place your account on a vacation hold. There are certain requirements that have to be met though. Check out this link for more information. 


If you need further assistance, let us know. 



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