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Contributor

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3 Messages

Sat, Sep 22, 2018 11:45 PM

Can not connect to internet

The router password contains the character “=“ and the direct tv remote does not offer that as an option using the dash button.

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Brand User
ATTHelp

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121.1K Messages

2 years ago

Hey @Mgc1231,

 

Let's get that receiver connected!

 

To get around this, you will need to change your wireless password so that it excludes that special character.

 

Let us know if you have further questions!

 

Rury, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Accepted Solution

Official Solution

Brand User
ATTHelp

New Member

 • 

121.1K Messages

2 years ago

Good morning Mgc1231, let’s get you the help you need!

 

We have a step by step guide on changing your Wi-Fi password.

 

Please let us know if you were able to change it.

 

Mihai AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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3 Messages

2 years ago

And how do I do that?